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Q: |
What are the course prerequisites? |
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A: |
- MailGate Administration: Basic Networking Knowledge
- Email Firewall Administration: Win2003 experience (as appropriate)
- Secure Messenger Administration: Win2003 experience (as appropriate), suggested EMF Admin
- SecureTransport Administration: Linux/Windows experience (as appropriate)
- SecureTransport Development: Some programming experience (Java and/or Perl), suggested ST Admin
Requested courses Prerequisites are listed in the detailed course descriptions.
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Q: |
What is your policy on customer cancellations? |
A: |
Cancellation notice is required a minimum of six business days prior to the start of training. A 20% cancellation fee will be applied for cancellation notice less than six business days before the start of training. |
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Q: |
What about Tumbleweed cancellations? |
A: |
Tumbleweed will make every effort to ensure that training course dates are met. However, Tumbleweed reserves the right to reschedule to a later date. In this case, attendees will be notified of the reschedule no later than five business days prior to the original course start date. |
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Q: |
What is Tumbleweed's policy for training conducted at a customer's site? |
A: |
The Policy for training Delivered at a Customer Sites is as follows:
- A signed registration form must be submitted in order to schedule dates. Without this signed form we cannot commit resources to a training class.
- Classes are charged per day of training. Please contact Tumbleweed training (at training@tumbleweed.com) for the current customer site training fees.
- Pricing applies to 1 - 6 students per class. Additional fees will be charged for more than 6 students.
- A half-day of set up is included in the price of training. An additional fee may be required if more than a half day is required for setup.
- Customer is responsible for instructor's travel and expenses.
- Training services will be billed at 20% of full rate unless cancellation is given at least 15 business days in advance of first class day.
- To schedule customer site training please contact Tumbleweed Training at training@tumbleweed.com.
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Q: |
How about customized courses? |
A: |
If your organization is interested in a customized Tumbleweed product course, contact training@tumbleweed.com with your customized course request. |
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Q: |
How do I get to your Redwood City location? |
A: |
Driving Directions to Redwood City, CA location:
1. Take US-101 North or South, depending on your starting point.
2. Take the Woodside Road/84 West Exit.
3. At the fork in the exit ramp, head towards Seaport Blvd. Woodside Road will become Seaport Blvd.
4. Seaport Blvd will split at the dead-end so turn right to continue on Seaport Blvd.
5. Follow it around until you reach 1600 Seaport Blvd, Suite 400, South Bldg.
View Larger Map
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Q: |
Do you have hotel recommendations for Redwood City? |
A: |
Hotel recommendations for Redwood City, CA Location:
Hotel |
Address |
Phone |
Distance
(miles) |
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2834 El Camino Real
Redwood City, CA 94061 |
650-366-2000 |
3.1 |
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223 Twin Dolphin Drive
Redwood City, CA 94065 |
650-598-9000 |
5.1 |
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100 El Camino Real
Menlo Park, CA 94025 |
800-368-2468
650-322-1234 |
5.7 |
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550 Shell Boulevard
Foster City, CA 94404 |
650-377-0600 |
9.1 |
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1333 Bayshore Highway
Burlingame, CA 94010 |
650-347-1234 |
12.7 |
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How do I get to your New York City location? |
A: |
 New York Training Information
If you have more questions please contact training@tumbleweed.com. |
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Q: |
Do you have hotel recommendations for New York? |
A: |
Please contact training@tumbleweed.com for more information. |
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How do I get to your Berkshire based Training location? |
A: |
Postal Address
Cantley House Hotel, Milton Rd.
Wokingham, Berks
RG40 5QG
See also Local Map here.
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Q: |
Do you have hotel recommendations for Berkshire? |
A: |
Hotels in the general area:
The training venue has rooms available for booking by attendees, however if you require other accommodation options, please see the table below.
(This is not an exhaustive list and we make no recommendations)
| Hotel |
Address |
Tel |
Fax |
Website |
| Cantley House Hotel |
Milton Road, Wokingham, Berkshire
RG40 5QG |
0118-978-9912 |
0118-977-4294 |
www.cantleyhotel.co.uk |
| The MoatHouse |
Mill Lane, Sindlesham Nr Wokingham, Berkshire, Reading
RG41 5DF |
0118-9499988 |
0118-666530 |
www.moathousehotels.com |
| The Holiday Inn |
Caversham Bridge, Richfield Avenue, Reading
RG1 8BD |
0118-9259988 |
0118-9391665 |
www.sixcontinentshotels.com |
| The Bird in Hand Hotel |
Bath Road, Knowl Hill, Twyford
RG10 9UP |
01628-826622 |
01628-826748 |
www.birdinhand.co.uk |
| The French Horn |
Thames Street, Sonning, Reading, Berkshire
RG8 7AR |
0118-969-2204 |
0118-9442210 |
www.thefrenchhorn.co.uk |
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Q: |
How do I get to your Atlanta based Training location? |
A: |
Atlanta Training and Hotel Information
If you have more questions please contact training@tumbleweed.com. |
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Q: |
Do you have hotel recommendations for Atlanta? |
A: |
Atlanta Training and Hotel Information
Please contact training@tumbleweed.com for more information. |
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Q: |
How do I get to your Phoenix based Training location? |
A: |
Please contact training@tumbleweed.com for more information. |
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Q: |
How do I get to your Phoenix based Training location? |
A: |
Please contact training@tumbleweed.com for more information. |
